{"id":1003,"date":"2017-10-16T10:41:23","date_gmt":"2017-10-16T07:41:23","guid":{"rendered":"http:\/\/dev.deya-parou.gr\/fault-repair\/"},"modified":"2026-01-08T13:51:44","modified_gmt":"2026-01-08T11:51:44","slug":"fault-repair","status":"publish","type":"page","link":"https:\/\/www.deya-parou.gr\/en\/consumer-service\/fault-repair\/","title":{"rendered":"Report a Fault"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfic5vhc-39ada9f91b130ecac68455638eae9db4\">\n.avia-section.av-kfic5vhc-39ada9f91b130ecac68455638eae9db4 .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.deya-parou.gr\/wp-content\/uploads\/2017\/10\/deyap-maintenance.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-kfic5vhc-39ada9f91b130ecac68455638eae9db4 .av-section-color-overlay{\nopacity:0.5;\nbackground-color:#020202;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-kfic5vhc-39ada9f91b130ecac68455638eae9db4 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_one_full  avia-builder-el-first  av-parallax-section avia-bg-style-parallax av-section-color-overlay-active container_wrap sidebar_right'  data-section-bg-repeat='no-repeat'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner main_color avia-full-stretch'><\/div><\/div><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1003'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kfic6fhj-97903f09be81b403ef7750fb23fda95e\">\n#top .av-special-heading.av-kfic6fhj-97903f09be81b403ef7750fb23fda95e{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-kfic6fhj-97903f09be81b403ef7750fb23fda95e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kfic6fhj-97903f09be81b403ef7750fb23fda95e .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-kfic6fhj-97903f09be81b403ef7750fb23fda95e .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kfic6fhj-97903f09be81b403ef7750fb23fda95e av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-1  el_before_av_hr  avia-builder-el-first '><div class='av_custom_color av-subheading av-subheading_above'><p>The main source of information on the existence of damages to the water supply network is the consumers themselves.<\/p>\n<\/div><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Report a Fault<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1h24gm-43c30672b961afee31a2ec980ab3e1d0\">\n#top .hr.av-1h24gm-43c30672b961afee31a2ec980ab3e1d0{\nmargin-top:10px;\nmargin-bottom:10px;\n}\n.hr.av-1h24gm-43c30672b961afee31a2ec980ab3e1d0 .hr-inner{\nwidth:50px;\nborder-color:#efbb20;\n}\n<\/style>\n<div  class='hr av-1h24gm-43c30672b961afee31a2ec980ab3e1d0 hr-custom  avia-builder-el-2  el_after_av_heading  avia-builder-el-last  hr-left hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1003'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1puniu-e95f95d9f13594f3066e827a63d7725a\">\n#top .flex_column.av-1puniu-e95f95d9f13594f3066e827a63d7725a{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-1puniu-e95f95d9f13594f3066e827a63d7725a{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n.responsive #top #wrap_all .flex_column.av-1puniu-e95f95d9f13594f3066e827a63d7725a{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  class='flex_column av-1puniu-e95f95d9f13594f3066e827a63d7725a av_one_full  avia-builder-el-3  el_after_av_section  el_before_av_one_full  avia-builder-el-first  first flex_column_div av-animated-generic bottom-to-top av-zero-column-padding  '     ><section  class='av_textblock_section av-9lhau-25c87a26da7fde76a6ae5b88a153bb35 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>The main causes of damage to the water supply network are: its age, third party operations, faulty materials, fluctuations in water pressure due to corresponding population fluctuations, especially in the summer season, soil settling etc. It is obvious that the gradual replacement of the obsolete network dramatically reduces the frequency of faults. The main source of information on the existence of damages to the water supply network is the consumers themselves, who can declare them <strong>submitting the form below, phoning at the numbers 22840- 25300, 25282, 25283, 21670 or emailing to info@deya-parou.gr.<\/strong> Every effort is made to ensure that each failure is checked-repaired within two days from its reporting, according to its severity.<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-kfibmkgh-4f05678b9af990468d0d2b697c8285f1 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><a id=\"contact\" name=\"contact\"><\/a> \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f13800-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"13800\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/1003#wpcf7-f13800-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"13800\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f13800-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAAC_xGRM9SFQZHBq1\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n\n<h3>Report a fault\n<\/h3>\n<p><strong>The fields with* are mandatory.<\/strong>\n<\/p>\n<p><label>Your Name and Surname*:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label>Your Email*:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label>Your cellular phone number*:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"mobile\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"mobile\" \/><\/span><\/label>\n<\/p>\n<p><label>Other phone number:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-350\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-350\" \/><\/span><\/label>\n<\/p>\n<p><label>Type of fault*:<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"failure-type\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first\"><input type=\"checkbox\" name=\"failure-type[]\" value=\"Leakage in mains or water distribution network\" \/><span class=\"wpcf7-list-item-label\">Leakage in mains or water distribution network<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"failure-type[]\" value=\"Damage to the sewerage network\" \/><span class=\"wpcf7-list-item-label\">Damage to the sewerage network<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"failure-type[]\" value=\"Leakage before the water meter\" \/><span class=\"wpcf7-list-item-label\">Leakage before the water meter<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"failure-type[]\" value=\"Damaged water meter\" \/><span class=\"wpcf7-list-item-label\">Damaged water meter<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"failure-type[]\" value=\"Broken water meter\" \/><span class=\"wpcf7-list-item-label\">Broken water meter<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"failure-type[]\" value=\"Water meter with frosted glass\" \/><span class=\"wpcf7-list-item-label\">Water meter with frosted glass<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"failure-type[]\" value=\"Covered water meter\" \/><span class=\"wpcf7-list-item-label\">Covered water meter<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"failure-type[]\" value=\"Water meter valve change\" \/><span class=\"wpcf7-list-item-label\">Water meter valve change<\/span><\/span><span class=\"wpcf7-list-item last has-free-text\"><input type=\"checkbox\" name=\"failure-type[]\" value=\"Other:\" \/><span class=\"wpcf7-list-item-label\">Other:<\/span> <input type=\"text\" name=\"_wpcf7_free_text_failure-type\" class=\"wpcf7-free-text\" \/><\/span><\/span><\/span>\n<\/p>\n<p><label>Priority Level*:<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"emergency\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"emergency\" value=\"Very urgent\" \/><span class=\"wpcf7-list-item-label\">Very urgent<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"emergency\" value=\"Urgent\" \/><span class=\"wpcf7-list-item-label\">Urgent<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"emergency\" value=\"Not so urgent\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Not so urgent<\/span><\/span><\/span><\/span>\n<\/p>\n<p><label>Location of the fault*:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"region\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"region\" \/><\/span> <\/label>\n<\/p>\n<p><label>Water meter serial number (please, fill-in if the fault is related to your water meter):<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"meter\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"meter\" \/><\/span> <\/label>\n<\/p>\n<p><label>Additional notes:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"3\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea form-control\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><strong>You can add a photo:<\/strong> (aloud file png, jpg or jpeg, up to 2mb)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"photo\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".png,.jpg,.jpeg\" aria-invalid=\"false\" type=\"file\" name=\"photo\" \/><\/span>\n<\/p>\n<p>By sending this request, I declare that I explicitly and unreservedly accept the <a href=\"\/en\/privacy-policy\" target=\"_blank\"> Privacy Policy of \"DEYA PAROU\"<\/a>.<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"gdpr\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"gdpr[]\" value=\"I accept\" \/><span class=\"wpcf7-list-item-label\">I accept<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p>\n<hr \/>\n<p style=\"font-size:10px\">This site is protected by reCAPTCHA and the Google <a href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\">Privacy Policy<\/a> and <a href=\"https:\/\/policies.google.com\/terms\" target=\"_blank\">Terms of Service<\/a> apply.\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"93\"\/><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n\/* ]]> *\/\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/p>\n<\/div><\/section><\/p><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-176xfa-735592fa69483a9d01f7d268cdddd3ac\">\n#top .flex_column.av-176xfa-735592fa69483a9d01f7d268cdddd3ac{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-176xfa-735592fa69483a9d01f7d268cdddd3ac{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n.responsive #top #wrap_all .flex_column.av-176xfa-735592fa69483a9d01f7d268cdddd3ac{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  class='flex_column av-176xfa-735592fa69483a9d01f7d268cdddd3ac av_one_full  avia-builder-el-6  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-animated-generic bottom-to-top av-zero-column-padding  column-top-margin'     ><p><div  id=\"vlaves\"  class='hr av-pzv5q-6183706b269f2fa8777cc23c71ef9cf0 hr-default  avia-builder-el-7  el_before_av_heading  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kjiij4hu-05159d725e6c4c608fd2e174f0fbfcb6\">\n#top .av-special-heading.av-kjiij4hu-05159d725e6c4c608fd2e174f0fbfcb6{\nmargin:10px 0 0 0;\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kjiij4hu-05159d725e6c4c608fd2e174f0fbfcb6 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kjiij4hu-05159d725e6c4c608fd2e174f0fbfcb6 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kjiij4hu-05159d725e6c4c608fd2e174f0fbfcb6 av-special-heading-h3 blockquote modern-quote  avia-builder-el-8  el_after_av_hr  el_before_av_codeblock '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Number of various fault repairs in 2026<\/h3><div class='av-subheading av-subheading_below'><p>Damage to pipes, manholes, etc., and to new connections, in the water and sewerage networks.<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<br \/>\n<div  class='hr av-dzlfi-c539f828a9490a8cc314e481a1b23207 hr-default  avia-builder-el-10  el_after_av_codeblock  el_before_av_heading '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7hub2-8c9003b3ae139e0b26d9627ce9d26b7c\">\n#top .av-special-heading.av-7hub2-8c9003b3ae139e0b26d9627ce9d26b7c{\nmargin:10px 0 0 0;\npadding-bottom:10px;\n}\nbody .av-special-heading.av-7hub2-8c9003b3ae139e0b26d9627ce9d26b7c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-7hub2-8c9003b3ae139e0b26d9627ce9d26b7c .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-7hub2-8c9003b3ae139e0b26d9627ce9d26b7c av-special-heading-h3  avia-builder-el-11  el_after_av_hr  el_before_av_codeblock '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Number of faults repairs per year<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":746,"parent":2433,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1003","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.deya-parou.gr\/en\/wp-json\/wp\/v2\/pages\/1003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.deya-parou.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.deya-parou.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.deya-parou.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.deya-parou.gr\/en\/wp-json\/wp\/v2\/comments?post=1003"}],"version-history":[{"count":89,"href":"https:\/\/www.deya-parou.gr\/en\/wp-json\/wp\/v2\/pages\/1003\/revisions"}],"predecessor-version":[{"id":30126,"href":"https:\/\/www.deya-parou.gr\/en\/wp-json\/wp\/v2\/pages\/1003\/revisions\/30126"}],"up":[{"embeddable":true,"href":"https:\/\/www.deya-parou.gr\/en\/wp-json\/wp\/v2\/pages\/2433"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.deya-parou.gr\/en\/wp-json\/wp\/v2\/media\/746"}],"wp:attachment":[{"href":"https:\/\/www.deya-parou.gr\/en\/wp-json\/wp\/v2\/media?parent=1003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}